FAQ

PRODUCT INFORMATION

1. Are all of your products authentic?

We provide full guarantee that our products come from a reliable source. Everything in-store is 100% authentic and originals. We will never sell fakes.

2. Are all of your products brand new?

All of our products on this platform are brand new. The condition of the product will be stated in detail. If you still have any more inquiries, contact us.

3. How do I know which size to order?

All our products follow the UK shoe size standard measurements. Please refer to this website to obtain the exact measurements.

PAYMENT INFORMATION

1. What payment method is accepted?

We accept online bank transfers via direct Bank Deposit. Further information is available upon checkout. Customers that made their purchase through our website is eligible for a RM 10 discount upon purchase. For cash on delivery inquiries, please contact us.

2. Do I need an account to make an order?

Yes, signing up an account to our website is required to place an order. This is a one-time process and can help you keep track of your interactions on our website.

AVAILABILITY

Please note that we are selling all stocks in this site on our Instagram page too. Therefore, stock availability may sometimes subject to goods sold on our Instagram page. If the scenario where you had paid for an item that has already been sold on our Instagram page, but has yet to update on this site, the full amount will be refunded. Do refer to our Return & Refund Policy page for more info.